This is Insight Engine's™ status page, where you can get information on how our systems are doing. If we are experiencing any service interruptions or known issues we will post them here.

If you're experiencing any problems using Insight Engine™, and you don't see your issue addressed here, you can always reach out to us at info@insightengine.org! You can also click on the chat icon on the bottom right of your screen to send us a chat.

Ongoing: We are experiencing issues crawling the NYISO site. Updates from this site are not available in Insight Engine. We are working on this issue but there is no ETA at this time.

RESOLVED. Insight Engine's docket crawls did not complete successfully on the night of February 27, 2025. That meant any updates from the previous day were not available in Insight Engine on February 28th. This issue has been resolved and Insight Engine is caught up with all missing data from the 27th.

RESOLVED. We experienced ongoing issues crawling RTO sites. This issue has been resolved.

RESOLVED. Insight Engine™ experienced an outage for approximately 15 minutes, beginning at 1:30pm ET. Service has been restored.

RESOLVED. The Oklahoma Corporation Commission migrated to a new electronic docket filing and search system. We updated Insight Engine™ to pull in data from the new site.

RESOLVED. Recent PDF documents from the Maryland Public Service Commission were not available in Insight Engine™. We were able to populate the title and date but were not able to display the PDFs. This issue has been resolved.

RESOLVED 09.01.2022. Some PDF documents in Colorado dockets were not displaying correctly. You may have gotten an error message like "Unexpected server response" when trying to view the affected documents. As of September 1, 2022 this issue has been resolved.

RESOLVED 08.24.2022. Some users may have had difficulty accessing Insight Engine™. This issue began around 7:30pm EST on August 23 and was due to an upstream DNS provider experiencing an outage. As of August 24 the issue has been resolved.